Tips To Resolve “The object store note...” Error Message

Published: 25th May 2010
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Lotus Notes database contains critical information used for various personal and professional purposes. The information mainly includes e-mails, contacts, calendar entries, notes, and meetings. The data saved in the database can become inaccessible if the database becomes corrupted due to any logical crash. In most situations of Lotus Notes database damage, the user encounters an error message that does not allow the user to access the data. To get past this error message, Lotus Notes user can opt for an easy option of restoring the database from an updated backup. However, in case no backup is available or the backup has become corrupted, then the user needs to repair the Lotus Notes database using a powerful third-party Lotus Notes Recovery utility.

To explain the above scenario in detail, consider a realistic situation wherein you encounter the below mentioned error message while trying to access data saved in the Lotus Notes database:

"The object store note that is used by this note was not found. Run the object store COLLECT task on this database"

After the above error message appears, the database records become inaccessible. In addition, the same error message flashes on the screen each time you try to access the database records.


The abrupt behavior of the database can be accounted to corruption in Lotus Notes database. Corruption mainly creeps in through improper shutdown of your system, checksum mismatch, header corruption, operating system malfunction.


To get past Lotus Notes database corruption and to access the database records, you will need to follow the below mentioned steps:
(1) Use an updated database backup and perform restoration at a safe location.

(2) But, in case the backup file restores incomplete data, then you will need to repair the database. To do so, you will need to opt for a commercial NSF File Recovery software.

Such tools can Repair Lotus Notes in any logical damage in database. These tools keep the database intact and recover data without modifying the original database. The repaired database can be stored at user-defined or default location.
Stellar Phoenix Lotus Notes Recovery provides quick and comprehensive recovery of data from logically damaged Lotus Notes databases created in Lotus Notes 6.x and 7.x applications. This Lotus Notes Recovery software provides recovery of all database objects, like e-mails, notes, contacts, and more. The application supports Windows 7, Vista, XP, 2003, 2000, NT4 (SP6).

About The Author: Mohit Mathur has passion for writing Technical articles. He is right now writing articles related to products like Repair Lotus Notes & PST Password Recovery and has now become a professional writer.
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